Report a Watershed Problem

Who to Call with Water and Environmental Concerns and Complaints

Spills and other emergencies

Department of Environmental Protection, 24 hours/day
484-250-5900
or 1-800-541-2050 (toll free)

Environmental complaints (including water quality complaints)

Department of Environmental Protection, Weekdays 8:00 a.m. - 4:00 p.m.
484-250-5991
Off hours, a message can be left at this number

Fish kills (2nd call)
Pennsylvania Fish and Boat Commission,
Weekdays 8:00 a.m. – 4:00 p.m.
717-626-0228

Fish kills (1st call)
Department of Environmental Protection, 24 hours/day
484-250-5900

Non-emergency environmental complaints can also be submitted online here. These complaints will be addressed by DEP’s regional service representative. For emergencies use the 24 hour DEP hotline at 484-250-5900.

Construction site issues, including erosion, off-site discharges of mud/sediment, improper or no silt fencing

In Delaware County:

Delaware County Conservation District, Weekdays 8:00 a.m. – 4:30 p.m.
610-892-9484

In Chester County:

Chester County Conservation District, Weekdays 8:00 a.m. – 4:00 p.m.
610-925-4920, Select “0” to talk to the operator

Broken water mains and other water supply issues

Contact your water utility company:
Aqua Pennsylvania
24 hours/day 610-525-1402 or 877-977-2782

Chester Water Authority
24 hours/day 610-876-8181

For other water-related concerns, including:

  • Leaking or overflowing sanitary sewer lines or manholes
  • Sewage or other obvious pollutants in creek/pond
  • Illegal or pollution discharges into creeks or storm drains/channel
  • Dry weather flow from storm sewer outfall that appears polluted
  • Or similar concerns about potential pollution events
Please contact your municipality (township, borough, or city). Most municipalities have this information posted on their websites. 

Please contact your municipality (township, borough, or city). Most municipalities have this information posted on their websites.

If you are unable to connect with a local representative to discuss your concern and the issue appears pressing, you can always reach the DEP emergency line at 484-250-5900 or 1-800-541-2050 (toll free).