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Protecting, conserving, and restoring the natural resources of the Chester, Ridley, and Crum Creek Watersheds.
Who to Call with Water and Environmental Concerns and Complaints
Spills and other emergencies
Department of Environmental Protection, 24 hours/day
484-250-5900
or 1-800-541-2050 (toll free)
Environmental complaints (including water quality complaints)
Department of Environmental Protection, Weekdays 8:00 a.m. - 4:00 p.m.
484-250-5991
Off hours, a message can be left at this number




Fish kills (1st call)
Department of Environmental Protection, 24 hours/day
484-250-5900
Fish kills (2nd call)
Pennsylvania Fish and Boat Commission,
Weekdays 8:00 a.m. – 4:00 p.m.
717-626-0228





Non-emergency environmental complaints can also be submitted online here. These complaints will be addressed by DEP’s regional service representative. For emergencies use the 24 hour DEP hotline at 484-250-5900.

Construction site issues, including erosion, off-site discharges of mud/sediment, improper or no silt fencing

In Delaware County:
Delaware County Conservation District, Weekdays 8:00 a.m. – 4:30 p.m.
610-892-9484
In Chester County:
Chester County Conservation District, Weekdays 8:00 a.m. – 4:00 p.m.
610-925-4920, Select “0” to talk to the operator




Broken water mains and other water supply issues

Contact your water utility company:

Aqua Pennsylvania
24 hours/day 610-525-1402 or 877-977-2782

Chester Water Authority
24 hours/day 610-876-8181



For other water-related concerns, including:
  • Leaking or overflowing sanitary sewer lines or manholes
  • Sewage or other obvious pollutants in creek/pond
  • Illegal or pollution discharges into creeks or storm drains/channel
  • Dry weather flow from storm sewer outfall that appears polluted
  • Or similar concerns about potential pollution events
Please contact your municipality (township, borough, or city). Most municipalities have this information posted on their websites.

If you are unable to connect with a local representative to discuss your concern and the issue appears pressing, you can always reach the DEP emergency line at 484-250-5900 or 1-800-541-2050 (toll free).
CRC - Water Resources of the Chester, Ridley, and Crum Creeks in Chester and Delaware Counties, PA
CRC's office is located in the historic farmhouse at Willistown Township's Okehocking Preserve
5316 West Chester Pike, Newtown Square, PA 19073